CONTACT US

We’re eager to assist you. Whether it’s about media, technical support, or anything else, we’re here for you. Choose a tab below to find contact options.

ONLINE CONTACT FORMS

Step 1 of 2
Product manufacture is needed for us to look up product service information.
Model and/or software version is needed for us to reference product service information. Please note only current versions of software are supported.
If 3rd party, what is the manufacture?
Model and/or software version is needed for us to reference product service information. Please note only current versions of software are supported.
Some manufactures require specific documentation.
Click or drag files to this area to upload. You can upload up to 5 files.
Submit up to five images of issue. Only .png, .gif, .jpg, .doc, .pdf file types allowed.

Product Information

This will be the manufacture of the media i.e Arlon, ORAFOL, General Formulations, NUDO, etc…
This number is specific to all products and important to the process to determine a resolution. If you do not know enter NA to be determined later if necessary.
What date was the media purchased? If you do not know enter NA to be determined later if necessary.
What is the invoice you purchased the media in question. If you do not know enter NA to be determined later if necessary.
Click or drag files to this area to upload. You can upload up to 5 files.
Submit up to five images of issue. Only .png, .gif, .jpg, .doc, .pdf file types allowed.

Application/Installation

Answer the following questions if the product has been installed.
What cleaner was used if the media has been applied.
What inkset is used in the printer
Manufacture RIP used to process the job
What RIP profile did you select for the output.
Printer profile density setting
How long was the print gassed out our cured before laminating.

BRANCH LOCATIONS, PHONE NUMBERS, & EMAIL DIRECTORY

1318 39th St N Fargo, ND 58102
1-800-877-1907

Availability
8am-5pm CST
Monday – Friday

TITLENAMEEMAIL
PresidentDan H.Send Email
Sales Manager, Roland Certified TechnicianJoe S.Send Email
Service Manager, Roland Certified TechnicianTerry, CSend Email
Customer ServiceLindsey, MSend Email
Chris N.Send Email
Thomas K.Send Email
ReceptionistJasmina J.Send Email

Accounting DepartmentSend Email
Technical SupportTechnical Support Page

212 S. Hydraulic
WIchita, KS 67211

1-855-201-4895

Availability
8am-5pm CST
Monday – Friday

TITLENAMEEMAIL
Branch ManagerBen B.Send Email
Service Manager, Roland Certified TechnicianMatthew Q.Send Email
Customer ServiceTravis G.Send Email

9405 Holly Street
Suite K
Coon Rapids, MN 55433

1-763-330-2770

Availability
Call for an appointment.

TITLENAMEEMAIL
Branch Manager, Roland & Graphtec Certified TechnicianCraig M.Send Email
Customer ServiceJody J.Send Email

705 North Derby Lane
North Sioux City, SD 57049

1-877-433-6336

Availability
8am-5pm CST
Monday – Friday

TITLENAMEEMAIL
Branch ManagerWayne K.Send Email
Customer ServiceAaron B.Send Email
Trey M.Send Email