We strive to provide the best support for the equipment, software, and media sold. Below are links to specific Roland resources we find most helpful.
VersaWorks Installation & Downloads
- For users that own an older version of VersaWorks, upgrade click here VersaWorks (Updater V61610)
- VersaWorks Updater Version 6.X click here (VW Installer 61610)
Owner Manuals, Install Guides, Drivers
Whether you’re looking for machine help, or you need drivers, software updates, manuals or guides, you can find it here. With Roland DGA Care, you get the industry’s best service and support.
Check to see if your device is registered to take full advantage of your extended warranty support, unlimited access to Roland DGA Academy, user forums, exclusive user events and more!
Roland Maintenance Guide
TR2 Ink Conversion For VG and SG Users
This link is for new ink conversion for TrueVIS VG-640/540 and SG-540/300 users.
GX-24 CutStudio Software & Driver Downloads
Factory Warranty Info & Registration Links
CoPeck Software Downloads
Roland BN-20/A Direct Technical Support
You can contact (800) 714-8220 for all BN-20 service and support.
TRUEVIS VALUE-UP PROGRAM DISCONTINUED
Please be advised that Roland DGA’s TrueVIS Value-Up Program, which allowed owners of first-generation TrueVIS VG and SG Series printer/cutters to download free firmware updates to enable their devices to run with second-generation TR2 inks, has officially ended as of 8/4/2022.
ROLAND TV SUPPORT CHANNELS
Manual Cleaning Procedures
Roland VersaUV LEF Series – Manual Cleaning Procedure
Roland VersaCAMM VS/VSi, VersaEXPRESS RF-640 – Manual Cleaning Procedure
Roland VersaCAMM SPi Series – Manual Cleaning Procedure
Roland TrueVIS VG and SG series – Manual Cleaning Procedure
Roland SOLJET EJ-640, PRO 4 XR-640 and XF-640 – Manual Cleaning Procedure
Roland VersaUV LEJ-640 and VersaUV LEC series – Manual Maintenance Procedure
Roland BN-20 — Daily Cleaning and Maintenance
Roland VersaStudio BT-12 – Cleaning Print Heads
POPULAR ROLAND TROUBLESHOOTING GUIDES
Print-to-Cut Misalignment Troubleshooting
Learn how to troubleshoot causes and adjustment for print-to-cut projects.
VersaWorks 6 – Overview
Roland VersaWorks 6 is the latest RIP software available free of charge to compatible Roland device users. Join Product Manager, Daniel Valade as he reviews the new tools and features of the latest interface.
How to upgrade from Dual to Roland VersaWorks6.
Overview of updated Dual Core Harlequin processor and New interface.
Walkthrough of new and current features.
VersaWorks 6 – Prepping Your Design Files for VersaWorks 6
For owners of Roland printers who want to know if their files are prepared correctly for printing in new VersaWorks 6 RIP Software. Join Roland Application Specialist, Kevin Rosen as he demonstrates the standard and best practices for file creation and output with Adobe Illustrator software.
What you’ll learn:
The standard methods for importing files into VersaWorks 6.
Understanding the differences between Photoshop and Illustrator.
How to prepare digital files for printing.
How to properly save files and which file types to use for digital printing
VersaWorks 6 – Understanding Color Management Settings
Color management settings can sometimes be a complicated world to navigate. Join Product Manager, Jay Roberts as he gives users an advanced look at color management settings in the latest version of VersaWorks 6.
He’ll show you how and why to choose the appropriate color settings. Get to know the differences between color spaces while exploring the pros and cons of each, while at the same time learning some of Roland’s best practices when choosing the various settings.
Introduction to Vehicle Graphics
Application Specialists Garrett Smawley and Kitt Jones will give insight into the pitfalls and issues that commonly arise with those new to vehicle wraps by covering design, print, and installation. By the end of the webinar users come away equipped with the necessary tools to take on vehicle wraps like a pro.
What we’ll cover:
Identify common obstacles and learn how to account for them in the design process.
Efficiently plan production, media choice, and organization
Effectively prepare and install vehicle graphics a successful and long lasting result.
Vehicle Wraps: Ask the Expert
Join Roland Application Specialist Kitt Jones, for an in-depth Q&A with vehicle wrap expert Matt Richart from Digital EFX. With over ten years of experience owning and operating a vehicle wraps business, Matt will share some of his insights, including many do’s and don’ts, to help you gain the competitive edge.